The novelist Maurice Bendrix's love affair with his best friend's wife, Sarah, had begun in London. One day, without warning, Sarah had broken off the relationship. It seemed impossible that there could be a rival for her heart.
How effective are public managers as they seek to influence how public organizations deliver policy results? In this book, two award-winning researchers develop a systematic theory on how effective public managers are in shaping policy results and test the theory with evidence from many different public organizations.
