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Author: Lifeskills International LtdCondition: NewFormat: PaperbackPages: 176Publisher: Taylor & Francis LtdYear: 1999ISBN: 9780566081392
This text introduces a customer service programme that has been applied, refined and customized in many top businesses. It explains in practical terms how you can build a service culture into your business.
Revealing how everday pricing manipulates us.
This groundbreaking book launches a passionate crusade for 'rational marketing' - based on facts and data, rather than guesswork, traditions and raindancing.
The shops are awash with 'home entertainment' products ...