A refreshing insightful and comprehensive analysis of how an exit may actually be possible - drawing on real experience and as such supplying a simple summary of recommended policy steps.
The biggest problems faced in designing, managing and integrating computer systems are often not technical, but 'socio-technical'. Using examples of portals, supply chains, ebusiness and elearning systems, the potential for harnessing 'soft' factors to competitive advantage in distributed networked systems are discussed.