The first empirical study of the inner workings of South Africa's dysfunctional policy development process, exposing the challenges of large-scale policy overhaul and the frictions at the heart of the South African state.
Addresses the question of why institutions meant to attract citizen participation succeed in strengthening civil society and improving state responsiveness and transparency in some places, but fail in others. Focuses on urban politics in Porto Alegre (Brazil), Montevideo (Uruguay), and Caracas (Venezuela).
