Trend-Driven Innovation: Beat Accelerating Customer Expectations

Trend-Driven Innovation: Beat Accelerating Customer Expectations

Henry Mason, David Mattin, Maxwell Luthy, Delia Dumitrescu
Our Price:  £14.99
List Price:  £24.99
Saving Of:  40%

Availability:  

  

In stock

Author:  Henry Mason, David Mattin, Maxwell Luthy, Delia Dumitrescu
Condition:  New
Format:  Paperback
Pages:  368
Publisher:  John Wiley & Sons Inc
Year:  2015
ISBN:  9781119076315

Trend-Driven Innovation Beat accelerating customer expectations. Every business leader, entrepreneur, innovator, and marketer wants to know where customers are headed. The problem? The received wisdom on how to find out is wrong. In this startling new book, the team at TrendWatching share a powerful, counter-intuitive truth: to discover what people want next, stop looking at customers and start looking at businesses. That means learning how to draw powerful insights from the way leading brands and disruptive startups from Apple to Uber, Chipotle to Patagonia redefine customer expectations. Sharing the secrets that have led thousands of the world's most successful brands and agencies to rely on TrendWatching for over a decade, Trend-Driven Innovation is the book that will reconfigure your view of the business world forever. You'll learn: * How to spot emerging trends using three crucial building blocks, and how to recognize the expectation gaps that herald opportunity. * Why most professionals focus on precisely the wrong trends and innovations, and how to avoid this. * How to turn trends and insights into innovations that customers will love.
Amid the endless change that defines today's business environment, opportunity is everywhere. Highly practical, and featuring real-world examples from around the world, Trend-Driven Innovation is the actionable, battle-tested manual that will enable you harness those opportunities time after time. Setting you up to build an organization that matters, products customers love, and campaigns people can't stop talking about.

You may also like
Management Of Innovation Strategy In Japanese Companies
Condition: New
£79.99

Traditionally, innovation has been considered difficult to manage, as it occurs through contingent discoveries and inventions.


Exploiting Intellectual Property To Promote Innovation And Create Value
Condition: New
£99.99

There are two traditional views of the role of intellectual property (IP) within the field of innovation management: in innovation management research, as an indicator or proxy for innovation inputs or outputs, e.g. patents or licensing income; or in innovation management practice, as a means of protecting ...


Delighting Your Customers: Delivering Excellent Customer Service...without Breaking the Bank
Avril Owton MBE
Condition: New
£3.65

Your relationship with your customers is probably one of the most important you'll ever have. No business can survive without them, but reaching customers in the first place is a big challenge for small companies.